Investigation

Establishing a clear overall direction for a project, from initial research to inform objectives through to detailed requirements, user stories and backlog population

CBBC research brief

Persona illustration

Competitor analysis comparing sub-brand treatment on Toyota and McDonald's

List of conclusions from competitor analysis

CBBC competitor landscape

UX audit of automotive site

Chart showing results of CBBC participatory design exercise

SwimBritain design principles

  • Date: November, 2014
  • Services: User research, analytics evaluation, persona development, competitor analysis, design principles, stakeholder interviews, usability audits, requirements & user stories

He sets high standards of quality for any product on which he works and is able to argue his reasons for insisting on QA changes with clarity. With a wealth of knowledge around interaction design, what makes for a good (and bad) user experience, navigation, SEO, image production, test-driven design development, how to adapt design development to an Agile project management environment, and a broad understanding of internet technologies, Ian is a pleasure to work with and I thoroughly recommend him.

Jennifer Barker, Senior Technical Project Manager, BBC